As Operations Manager at Best Clean KC, Mai plays a key role in keeping everything running smoothly behind the scenes. From scheduling and logistics to team coordination and customer communication, Mai ensures every detail is handled with care and efficiency. Known for her calm leadership and problem-solving mindset, she helps create a seamless experience for both clients and staff. Whether it's managing last-minute changes or making sure every clean meets our standards, Mai is the backbone of our day-to-day operations—and a big reason our customers keep coming back.